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At Pfizer, we believe that anyone prescribed a Pfizer medicine should have access to that medicine, and today, we provide that access through Pfizer Helpful Answers^®—Pfizer’s family of patient assistance programs. It's designed to help eligible uninsured and underinsured patients access their Pfizer medicines for free or at a savings. Some programs also offer reimbursement support services for people with insurance.

How We’re Helping

Pfizer Helpful Answers has been working to help patients access their medicines for over 25 years.

Snapshot: Help provided from 2007–2011¹

Community Outreach

The first step in helping patients access their medicine is making sure they know that help is available. One of the most effective ways we communicate that message is through a range of local efforts in communities with a high rate of uninsured patients. By partnering with leading national, regional, and local community-based and patient-focused organizations, we're able to collectively raise awareness about Pfizer Helpful Answers. Below are some examples of our outreach efforts and our partners who help us to spread the word to those in need.

Bridging the Gap for Uninsured Hispanics

In 2007, Pfizer Helpful Answers established the Pfizer Promotores Outreach Program in response to the high rate of uninsured people within the Hispanic community. It connects eligible uninsured and underinsured Hispanics in hard-to-reach areas of the Southwest with critical health care resources to provide immediate help. Pfizer-trained promotores, or lay health educators, use their local insights and cultural expertise to spread the word about Pfizer Helpful Answers, encourage health education, and empower people in their communities to take control of their health.

If you’d like to learn more about the Pfizer Promotores
Outreach Program, download brochure.

Get an overview of the issues affecting uninsured Hispanics and see how Pfizer and its partners are coming to their aid. Download brochure

Pfizer Helpful Answers Partners

American College of Emergency Physicians (ACEP)* ACEP supports quality emergency care and promotes the interests of emergency physicians. More... American College of Emergency Physicians (ACEP)* ACEP supports quality emergency care and promotes the interests of emergency physicians. How We’re Working Together Pfizer Helpful Answers participates in the annual ACEP Corporate Advisory Council that covers topics including emergency room medicine and barriers to health care access. In addition, ACEP produces educational programs and communicates to its members about Pfizer Helpful Answers and industry patient assistance programs. Less Arthur Ashe Institute for Urban Health (AAIUH)* AAIUH works to reduce morbidity and mortality by improving health knowledge, facilitating... More... Arthur Ashe Institute for Urban Health (AAIUH)* AAIUH works to reduce morbidity and mortality by improving health knowledge, facilitating behavior change, and expanding access to care among the most vulnerable urban area populations. How We’re Working Together AAIUH presents a series of health education sessions at barbershops and beauty salons to inform “lay educators” in the community about disease risk factors, wellness, and health resources that are available, including assistance programs like Pfizer Helpful Answers. Less The Futuro Media Group* The Futuro Media Group is an independent nonprofit media organization dedicated to producing multimedia journalism that explores and gives voice to the diversity of the American experience. More... The Futuro Media Group* The Futuro Media Group is an independent nonprofit media organization dedicated to producing multimedia journalism that explores and gives voice to the diversity of the American experience. How We’re Working Together Pfizer Helpful Answers is working with the Futuro Media Group on a health reporting series focused on the health challenges facing Latinos, and the people and organizations that are helping to overcome those challenges. Less National Association of Hispanic Nurses (NAHN)* NAHN is an organization committed to improving the quality of nursing care for Hispanic consumers... More... National Association of Hispanic Nurses (NAHN)* NAHN is an organization committed to improving the quality of nursing care for Hispanic consumers and to providing equal access to educational, professional, and economic opportunities for Hispanic nurses. How We’re Working Together Pfizer works with NAHN to educate Hispanic nurses and health professionals about Pfizer Helpful Answers, and collaborates to publish bilingual health guides to help the uninsured and underinsured access the resources they need. Less

National Black Nurses Association (NBNA)* NBNA is committed to building a consumer knowledge base of health care issues. More... National Black Nurses Association (NBNA)* NBNA is committed to building a consumer knowledge base of health care issues. Additionally, they work toward educating, mentoring, and facilitating professional development of nurses, and promoting their economic development through entrepreneurial and business initiatives. How We’re Working Together Joining forces to help patients meet their prescription needs, the NBNA and Pfizer Helpful Answers work to inform nurses and nursing students about the many resources available to America’s uninsured and underinsured populations. Less National Coalition of Pastors’ Spouses (NCPS)* The overall goal of the NCPS is to increase education and awareness levels in minority communities... More... National Coalition of Pastors’ Spouses (NCPS)* The overall goal of the NCPS is to increase education and awareness levels in minority communities so they are better equipped to identify their risk of disease and social ills that could be detrimental. How We’re Working Together NCPS gives nationwide briefings and holds multi-faith, roundtable discussions about Pfizer Helpful Answers and its offerings. Less National Organization of Black Elected Legislators—Women (NOBEL)* NOBEL is a nonprofit, nonpartisan organization led by current and former Black women legislators... More... National Organization of Black Elected Legislators—Women (NOBEL)* NOBEL is a nonprofit, nonpartisan organization led by current and former Black women legislators and appointed officials. Collectively, they serve as a unified voice to address a myriad of issues affecting all women. How We’re Working Together Pfizer Helpful Answers will participate in NOBEL’s Annual Conference, working to present and distribute information about industry-wide patient assistance offerings to NOBEL members nationwide. Less